Where does this store ship from?
All items are individually crafted and shipped from Singapore. Import duties, taxes, and charges (if any) for international orders are the buyer's responsibility. Please check with your country's customs office.
Do you accept orders placed outside of Singapore?
Yes, we are happy to ship internationally! All international orders will be shipped via Singpost. Standard mail has no tracking for delivery. Please opt for Registered mail for tracking. Please contact us if you have a preferred shipping service in mind.
How will my purchases be shipped?
All purchases are individually wrapped to prevent damage during transit. They will be packaged in bubblewrap and placed securely in a mailing box or padded envelope. Please rest assured that they will arrive in good condition.
How long will it take to receive my order?
Ready items in Singapore take about 5 business days to be mailed out. Pre-order items will generally take about 10 business days to be mailed.
International shipping delivery times may vary between 2 and 8 weeks depending on your location. If you wish to expedite delivery, express shipping can be arranged at an additional cost. Please contact us before purchase so we can check the rates.
Do you accept inter-bank transfers?
Yes, inter-bank transfers are available for customers in Singapore only. Please contact us with your orders and we will get back to you shortly.
Can I self collect the items in Singapore?
Yes you do and you get to save the shipping cost!
Self-collections can be arranged either on weekdays office hours at Parkroyal Hotel Beach Road or weekdays evenings at Telok Blangah Drive. Please contact us for more details.
Can I get this in another colour or customise a new design?
Sure! Please contact us and we can work something out.